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Frequently Asked Questions

Thank you for your business! I appreciate you and I am glad to have the opportunity to shoot your listings.

Some things you need to know:

1. How can I help my sellers prepare their home to be photographed?
Please go room to room with your sellers and discuss with them how to prepare each room, tell them what needs to be put away: clutter, extra furniture, etc. Each room or yard space needs to be ready to be photographed when I arrive. Best rule of thumb "The camera see it all" Here is a printable PDF that you can give your sellers to help prepare before I arrive.

Here are some typical questions that I get from sellers when I arrive at the property for the shoot. If you address them ahead of time it will cause less rushing around and stress for them at the time of the shoot:

Will THAT be in the photo”? I often arrive at homes and the seller will have moving boxes in a corner, or other items in the room they don’t want in the photos. They ask me if THAT will show, the answer is always yes. General rule of thumb if they can see it...it will be in the photo. My wide angle lens photographs it all, good and bad. Hiding things out of sight ahead of time will ensure a stress free shoot for your seller.

Let me know if I need to move anything.” Please know, I don’t need them to move anything. I only shoot the house as it is presented to me. Also, let them know I don’t get involved in consulting, staging, cleaning, moving, etc. Please help them through this process by going room to room to advise them on what should be done to present their house in the best way possible to buyers. Discussing with them ahead of time what they need to move will ensure a smooth photoshoot for your seller.

Are you going to shoot my yard too”? Sellers are often so busy preparing the inside of their home they forget about the outside. Please ask them to clean and tidy the front and back yards before I arrive, also ask them to put the trash cans in the garage or out of sight so they do not show in the photos.

2. How much notice do you need to schedule my photo shoot?
I am very flexible on this. I appreciate a 2-3 day notice but I will always try to get you worked into the schedule if you ask day before.

3. Is there an extra charge for locations more than 25 miles from your home office?
Yes. I charge an extra $20 for locations more than 25 miles from my home office (3970 Carol Park Road, House Springs 63051) You can use MapQuest to check the distance to your listing from my home office.

4. How will I recieve the photos after the photo shoot?
I can upload the photos into the MLS for you or I can email you the set of photos. They will come to you via a website delivery service as a .zip file. Ask if you have any questions on this.

5. What payment types do you take?
At this time I take checks or cash. I may take credit cards in the future. Working on this.

6. Do I or the seller need to be there for the shoot?
No. I am a licensed agent and I have my own supra key. I can go in on my own and shoot the house. I will turn off lights and lock up as I finsh. Please be sure to let your sellers know time and date I will be there.

7. If the weather is bad for a scheduled shoot do I need to call you to reschedule?
That is up to you. What you see is what you get. If the weather looks gloomy and dark out so will the photos. I have often been asked if I have a special filter too make rainy pictures look sunny. I wish.

8. What days/hours do you work?
I typically work Monday through Friday 9:00 am to 5:00 pm. If you need a weekend shoot let me know and I will try to accomodate.

9. When Will I recieve my photos?
Please allow 24-48 hours for delivery of the photos.That said,I almost always deliver photos the same day, but there are occasions that it may take longeer for me to get you the photos. Don’t put yourself in a bind because I may or may not need the 24-48 hours.

10. Who owns the photographs?
I retain the copyrights of all images I take as is standard practice in the photography industry. You purchase a single use, non-transferable, non-exclusive image license. That image license is good for the duration of your listing and expires once the listing is sold or canceled. Although the photos may not be sold, given or loaned to any other party by the licensee you do have wide leverage to use them for all marketing and promotion of the home as you work to sell it.

These are just a few helpful tips to get the best results from your photoshoot. Less clutter makes the house more appealing. Again, the condition of the home is up to you and your seller, I will shoot what ever is presented to me.








COPYRIGHT (C) 2017 Kim Bruce Photography. ALL RIGHTS RESERVED.